Returns & Exchanges
At EliteFTS, we stand by the quality of our strength equipment and apparel; if you are not satisfied with your purchase, you may return unused items within 30 days of delivery for a refund or exchange.
Initiate Your Request
Log into your customer account or visit our returns portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of gym use or wear.
Ship to Headquarters
Affix the provided shipping label to your package and drop it off at any authorized carrier location to be sent back to our warehouse.
Quality Inspection & Refund
Once our team inspects the returned gear, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing